Mobile Trip Assistant

Project Details

  • The second-largest public transit agency in Pennsylvania: PAAC, has a website that enables people to plan trips. However, PAAC would like make its service accessible from mobile services. So the team provided design a cell phone-based solution that helps PAAC riders make the most of remaining transit resources.

  • Duration: 2.5 Weeks

  • Deliverables: Android Application, Design Consideration Report, Usability Testing Report, Cost Estimation Report

  • Technology: HTML5, CSS3, Java

On site Interviews & Survey:

  • 25 questions & 39 survey respondants
  • Users based in Great Pittsburgh Area
  • About half of the riders use a variety of transportation apps.
  • The users prefer the features such as: 24 hr schedule of the buses, time of Arrival is sorted, bookmarking a stop etc.
  • Click here for more survey results

Wireframes

We have identified the 2 primary features for PAAC users: trip planner and trip alert.

The trip planner use case begins when the PAAC users do not know the navigation of where they want to go. The users can enter the destination address and then system will initially return the best route recommendation for PAAC riders, while the users are able to view other trip options by choosing corresponding actions. What’s more, the trip planner use case includes indicating the origin and destination of the trip along with the desired date and time of arrival. We designed a optional “send directions to your phone” use case that extends the base use case and adds more functionality to the system. The second use case is next bus alert. The users will receive the automated alert for their favorites routes, while they can check the real-time bus updates on selected routes.

Demo